Privacy Policy

Effective Date:  December/31/2024

At Breidan (“we,” “our,” “us”), we value your privacy and are fully committed to protecting the information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you access or use our Website (“Website”) or services. By using our Website, you consent to the terms described in this policy.

We encourage you to carefully read this Privacy Policy to understand our practices regarding your data.

1. Introduction to Our Privacy Practices

Your trust is critical to us, and we prioritize transparency in how we handle your information. Our goal is to use your data responsibly, ensuring compliance with applicable laws and maintaining the highest levels of data protection.

This Privacy Policy covers:

  • Information we collect from you.
  • How we use, share, and protect your information.
  • Your rights and how you can control your data.

2. Information We Collect

We collect various types of information, including personal and non-personal data, to deliver our services effectively and enhance your experience.

2.1. Information You Provide Directly

You may share the following types of information when interacting with our Website:

  • Account Registration: Name, email address, phone number, business name, and other identifying details.
  • Forms and Submissions: Details provided through contact forms, inquiries, or subscription forms, including project requirements and preferences.
  • Billing Information: Payment details (processed securely through third-party services), billing addresses, and invoices.

2.2. Information We Collect Automatically

We use cookies, tracking technologies, and analytics tools to collect information automatically, including:

  • Device Data: IP address, browser type, operating system, device type, and screen resolution.
  • Usage Data: Time spent on our Website, pages visited, interaction patterns, and clickstream data.
  • Location Information: Approximate geographic data based on your IP address to optimize your experience.

2.3. Third-Party Information

We may collect information from third-party tools and platforms, such as Zoho, WooCommerce, and analytics providers, to support seamless functionality.

3. How We Use the Information We Collect

The information we collect serves several purposes:

3.1. To Provide and Improve Our Services

  • Delivering the services and products you request.
  • Enhancing Website performance and user experience.
  • Processing transactions and managing subscriptions.

3.2. For Communication

  • Responding to inquiries and support requests.
  • Sending updates, promotional materials, and newsletters (with the option to unsubscribe).

3.3. For Analytics and Insights

  • Understanding user behavior to improve functionality.
  • Identifying trends and making data-driven decisions.

3.4. For Legal and Compliance Reasons

  • Complying with laws, regulations, and legal obligations.
  • Protecting our rights, property, and users.

4. Cookies and Tracking Technologies

Cookies and tracking technologies are essential to the functionality of our Website and help us deliver a personalized experience.

4.1. What Are Cookies?

Cookies are small text files stored on your device when you visit our Website. They enable us to recognize your device and remember your preferences.

4.2. Types of Cookies We Use

  1. Essential Cookies: These are necessary for the basic functionality of the Website.
  2. Performance Cookies: Help us monitor Website performance and identify improvement areas.
  3. Functional Cookies: Store your preferences, such as language or region settings.
  4. Advertising Cookies: Track user activity for tailored advertising and marketing.

4.3. Managing Cookies

Most browsers allow you to control cookies through their settings. You can disable cookies, but please note that doing so may limit certain functionalities on our Website.

5. Sharing Your Information

We do not sell your personal information to third parties. However, we share data with trusted partners for specific purposes:

5.1. Third-Party Service Providers

We share data with partners such as Zoho and WooCommerce to enable features like CRM integration, payment processing, and order fulfillment.

5.2. Compliance with Legal Obligations

We may disclose your information to comply with applicable laws, court orders, or government regulations.

5.3. Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

6. How We Protect Your Information

We employ industry-standard measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

6.1. Security Practices

  • Data encryption during transmission and storage.
  • Regular security audits and vulnerability assessments.
  • Restricted access to personal information based on roles and responsibilities.

6.2. User Responsibility

While we take every precaution, users must ensure their devices and connections are secure. Avoid sharing your account credentials with others.

7. Your Rights and Choices

You have the right to control your personal data:

7.1. Access and Portability

Request access to the information we store about you.

7.2. Correction and Deletion

Request corrections to inaccurate information or deletion of your personal data.

7.3. Opt-Out

Unsubscribe from marketing emails or opt out of specific data collection practices.

8. Third-Party Links and Services

Our Website may include links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their policies.

9. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

  • Email: support@breidan.com
  • Phone: +961 81 346 794

12. Additional Information for Users

12.1. Data Retention

We retain your data for as long as necessary to provide services, comply with legal obligations, and resolve disputes.

12.2. International Data Transfers

If you are accessing our Website from outside our operating region, please note that your information may be transferred to servers in different locations.