Privacy Policy 

Last Updated: August 12, 2025

1. Who We Are

Welcome to Breidan Web Agency (“we,” “us,” or “our”). We are a web development agency providing services to clients worldwide. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, Breidan.com, and use our services.

Our business is currently operating as a sole trader based in Lebanon, with plans for future incorporation as a UK Limited Company.

For any privacy-related questions, you can contact us at: Support@breidan.com

2. What Personal Data We Collect

We collect information in the following ways:

A. Information You Provide to Us Directly:

  • Contact and Quote Information: When you fill out a form on our site, we collect information such as your name, email address, phone number, and company name.

  • Client & Billing Information: To provide our services and process payments, we collect billing details, contact information, and other data necessary to manage your account.

  • User-Generated Content: Our website may allow you to upload files, submit project briefs, post comments, or provide portfolio examples. This may include documents, images, and other media files. Any personal data contained within the files you voluntarily upload is collected and stored by us. You are responsible for ensuring you have the right to share any personal data contained within these files.

  • Newsletter & Marketing Subscriptions: If you subscribe to our newsletter or marketing communications, we collect your name and email address.

  • Direct Communications: When you contact us via email, phone, or WhatsApp, we retain a record of that correspondence, which may include any information you provide.

  • Any Other Information You Voluntarily Provide: We collect any other information you choose to provide to us directly through our website or other communication channels.

B. Information We Collect Automatically:

When you navigate our website, we may use cookies and other tracking technologies to collect certain information automatically, including:

  • Log and Usage Data: Your IP address, browser type, operating system, pages viewed, referring URLs, and the dates/times of your visits.

  • Device Data: Information about the computer or mobile device you use to access our website.

  • Cookie Data: Information stored in cookies on your browser that helps our website function and allows us to analyze traffic. Please see our section on “Cookies and Tracking Technologies” for more details.

3. How and Why We Use Your Data (Our Lawful Basis)

We use your data for specific purposes and rely on a lawful basis for each. Under GDPR, the main bases we use are:

Purpose of Use

Types of Data Used

Our Lawful Basis

To Respond to Your Inquiries

Name, Email, Phone, Company Name

Legitimate Interest (to run our business)

To Provide Our Services

Contact Info, Project Details, Billing Info

Performance of a Contract (to fulfill our obligations to you as a client)

To Operate Our Website

Usage Data, Cookie Data

Legitimate Interest (to ensure our site is secure and functional)

For Analytics & Improvement

Anonymized Usage Data, Cookie Data

Consent (which you provide via our cookie consent banner)

For Marketing & Newsletters

Name, Email Address

Consent (which you provide by actively signing up)

To Process Payments

Billing Info, Contact Info

Performance of a Contract

4. Cookies and Tracking Technologies

Our website uses cookies for several reasons. Cookies are small data files stored on your browser. Based on your list, your site uses cookies for:

  • Strictly Necessary Purposes: These are essential for the website to function, such as remembering items in a shopping cart (from WooCommerce) or keeping you logged in (from WordPress).

  • Functional Purposes: These cookies remember your preferences, such as your choice for dark mode or your preferred language .

  • Analytics Purposes: These help us understand how visitors interact with our website, which pages are popular, and where traffic comes from. We use services like Google Analytics and Zoho PageSense for this.

  • Marketing Purposes: These cookies are used to track user activity across websites to display relevant ads or manage affiliate marketing campaigns (e.g., from YITH Affiliate).

You have control over cookies and can manage your preferences through the cookie consent banner on our site.

5. Who We Share Your Data With

We do not sell your personal data. We only share it with third-party service providers who help us operate our business. These “data processors” are contractually bound to protect your data. Our key partners include:

  • Google: For analytics (Google Analytics) and business services (Google Workspace).

  • Zoho: For CRM, marketing automation, live chat (SalesIQ), and analytics (Zoho One Suite).

  • Hosting & Platform Providers: Our website is built on WordPress and hosted by Hostinger. They store our website’s data.

  • Payment Processors: To bill for our services, we use payment processors.

  • Freelance Contractors: To deliver our services, we may securely share necessary project information with our vetted freelance developers under strict confidentiality agreements.

  • Communication Platforms: We use third-party services like WhatsApp for client communication.

6. Data Storage and International Transfers

We are based in Lebanon, and our clients and service providers are located globally. As such, your data may be transferred to and stored on servers outside of your country of residence. These countries may have different data protection laws.

We ensure that any such transfer is lawful and that your data is secured by using providers (like Google and Zoho) who implement safeguards such as Standard Contractual Clauses (SCCs).

7. Your Data Protection Rights (Under GDPR)

If you are a resident of the European Economic Area (EEA) or the UK, you have the following rights:

  • The right to access – You can ask for copies of your personal data.

  • The right to rectification – You can ask us to correct any information you believe is inaccurate.

  • The right to erasure – You can ask us to erase your personal data, under certain conditions.

  • The right to restrict processing – You can ask us to restrict the processing of your data.

  • The right to object to processing – You can object to our processing of your data.

  • The right to data portability – You can ask that we transfer the data that we have collected to another organization, or directly to you.

To exercise these rights, please contact us at our email address listed in Section 1.

8. Data Security

We take the security of your data seriously. Our website uses an SSL certificate (HTTPS) to encrypt data transferred between your browser and our server. We use trusted third-party services and implement appropriate administrative and technical measures to protect your personal information.

9. Children’s Privacy

Our website and services are not intended for or directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child under 18 without verification of parental consent, we will take steps to delete that information from our servers as quickly as possible.

If you are a parent or guardian and you believe your child has provided us with personal information, please contact us immediately at the email address provided in this policy.

10. Changes to This Privacy Policy

We may update this policy from time to time. The updated version will be indicated by the “Last Updated” date at the top. We encourage you to review this policy frequently.